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return policy

General Return Policy

At Fashion Paradise Boutique, we prioritize customer satisfaction. If you are not satisfied with your purchase, you can return the item under the following conditions:

Eligibility for Return

  • Items must be returned within 7 days of receiving the product.
  • The product should be unused, unworn, unwashed, and in its original packaging with all tags intact.
  • Custom-stitched or hand-painted items are non-returnable unless there is a defect.

Process for Return

To initiate a return, contact our customer support team at [insert email/phone]. After approval, ship the item back to the address provided. The cost of return shipping is the customer’s responsibility unless the item is defective.

Refunds

Once we receive the returned item, we will inspect it and notify you about the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7 business days.

Exchange Policy

Exchanges are subject to product availability. If you wish to exchange an item, please follow the return process and specify the item you would like in exchange.

Non-returnable Items

  • Custom orders.
  • Discounted/sale items.